Privacy Policy

We collect information that you provide directly to us, including:

• Personal information (name, email address, phone number)
• Demographic information (age, gender identity, nationality)
• Immigration status and related documentation
• Health information when relevant to services
• Service preferences and needs

Note: We never collect more information than necessary to provide our services.

Your information is used to:

• Provide and improve our services
• Communicate about programs and events
• Connect you with appropriate resources
• Maintain accurate records
• Generate anonymous statistical data

All personal data is stored securely in Canada and protected by industry-standard encryption.

Our website uses cookies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Enable essential website functions

You can control cookie settings through your browser preferences.

You have the right to:

• Access your personal information
• Request corrections to your data
• Request deletion of your data
• Opt-out of communications
• File a complaint about data handling

To exercise these rights, please contact us using the information below.

For privacy-related inquiries, please contact:

QTMAA Windsor-Essex
1435 Tecumseh Road East
Windsor, ON N8W 1C2
Email: contact@qtmaawe.org

We aim to respond to all privacy-related requests within 30 days.

We may update this privacy policy from time to time. Significant changes will be:

• Posted on our website
• Communicated via email (if applicable)
• Effective 30 days after posting

Continued use of our services after changes indicates acceptance of the updated policy.